"The important thing is not to stop asking questions. Curiosity has its own reason to exist. - Albert Einstein - ORGANIZATION. CURIOSITY. SMILE. With over 10 years of experience, I have a track record of leading impactful Marketing activities, driven lead generation that contributed to 30% growth. My leadership and organization skills have ensured the success of compelling initiatives, contributing to a sustainable expansion. Even in high-pressure situations, I maintain efficiency, attention to detail, and a positive attitude
In a hotline support platform for AUDI, VW, SEAT and SKODA, I was responsible for the assistence of French, Italian, English and German motorists.
Resolutions to problems or special cases.
Detailed Description
Treatment of 50-100 customers per day.
Management and monitoring of telephone or computer customers.
Booking rental cars and monitoring of these reservations.
Hotel, flight, train reservations and monitor these reservations.
Company Description
ACTA, a subsidiary of the major European Automobile Clubs, was founded in 1992 to complete the network of European support of ARC Europe, the European leader for the assistance of new vehicles in Europe, to deploy and support services (24 / 24, 7/7).
The expertise developed throughout these years, allows for ACTA is currently positioned as a major player.
